Accessing Our Services

COVID 19: Ruah’s services are still operating. In an emergency dial 000 or call Crisis Care on 1800 199 008. Otherwise, follow the steps below.

Referring yourself, friends or family?

We understand that during this time people may need increased mental health and wellness support and our team is here to support you. Our referrals are open – if you are experiencing mental health concerns please consider accessing our services.

Ruah can accept self-referrals for Family and Domestic Violence and Homelessness services. If you are referring yourself or friends and family to us all you need to do is call 13 RUAH (13 7824) or email

Ruah is currently accepting referrals to our Mental Health and Wellness Services from mental health clinics, GPs and medical professionals, and community organisations. Wait times for assessment and services vary, please call 13 78 24 (13 Ruah) for an estimated wait time for the relevant catchment area.


Referring a client?

If you are a health professional, please follow the link below to download the relevant referral form. Once completed please scan and email to

If you are unable to email us, please mail the referral to PO Box 8078, Subiaco East WA 6008

Please note, Ruah Mental Health and Wellness (MHW) intake criteria is targeted through our contract to ‘people with a severe and persistent mental illness that have ongoing clinical support guaranteed by a public mental health provider, a private psychiatrist or General Practitioner’. Accordingly, appropriate referrals to MHW can only be accepted from treating mental health professionals, with Ruah’s personalised support services being delivered in ‘shared care’ with those professionals.

Rights and Responsibilities

The below links contain information about client and carer rights and responsibilities at Ruah. If you have any questions regarding these documents please ask your Ruah worker or call or email us 13 78 24


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Get in Touch

13 RUAH(13 7824)